Privacy Policy

We collect personal information that includes your name, email address, phone number, and payment details, as well as images created during your photography session.

We collect this information directly from you, either through our website, via email, or during your session. If we receive your personal information from third parties, we will protect it as described in this Privacy Policy.

We use your personal information to communicate with you about your bookings, services, and promotions, to provide our photography services, and to keep internal records. We may also use it for marketing and promotional purposes if you have opted in.

We may disclose your personal information to third parties who assist us in providing our services, such as payment processors, service providers (e.g. online galleries, image editing), and legal authorities if required by law.

All third-party service providers are required to comply with our privacy standards and Australian privacy laws.

We only use your images for promotion in line with the image use consent you sign before your session. If you withdraw consent, it applies from that point; images already printed or published cannot be recalled.

We retain your images for a minimum of 1 year from the session date. After that, we will continue to make reasonable efforts to preserve them, but cannot guarantee their availability beyond 1 year. You may request access to your images at any time, and we will do our best to provide them, although they may no longer be available after 1 year.

We implement reasonable security measures to protect the images and personal information we collect, including encryption and secure cloud storage. All digital files are stored securely on protected servers.

You may request access to or correction of the personal information we hold about you by contacting us at the details below. We will respond to your request within 30 days.

If you believe we have breached your privacy rights, please contact us. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are dissatisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We may use third-party service providers to store or share your images (e.g. online galleries, payment processors). These providers are required to comply with our privacy standards and ensure your data is protected according to Australian privacy laws.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, with the “Last Updated” date revised accordingly. We encourage you to periodically review this policy to stay informed about how we protect your information.

For any questions regarding this Privacy Policy or to request access to or correction of your personal information, please contact us:

Gold Coast Portrait Photography

ABN 75 388 141 913

07 5625 8250

email@GoldCoastPortraitPhotography.com